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VOIP

alipat
Popular Poster
Private Message TalkTalk

on ‎13-12-2023 04:23 PM

Message 3 of 3

Please can you update the status on the VOIP problem. I am fed up with disconnecting my router and re-setting the Grandstream to see if the phone is working. The last update was yesterday

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎14-12-2023 06:30 AM

Message 1 of 3

Hi alipat

 

Our engineers have identified the problem and are actively working to deploy the fix. We expect this to automatically update on your equipment in the early hours of the morning and your normal service to resume. We sincerely apologise and understand the inconvenience this has caused. Thank you for your patience whilst we have worked to resolve this issue.
 

Are you still experiencing this fault?

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎13-12-2023 05:20 PM

Message 2 of 3

There were a couple of updates today. They show up on Service Status Dashboard, @alipat.

 

Now showing this:

 

Screenshot_20231213-171815_Chrome.jpg

 

Gliwmaeden2, a fellow customer.
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