What is EERO?

[kdmcm]

As part of my new fibre connection, or of the random boxes I've received appread to be called "EERO". There is not explanation as to what it is or what it's for. The instructions say:

Step 1: download the app.

No. No. No. No. are you completely insane? Tell me what it is and what it does, then I'll decide IF I want to plug it in to my network or download any app.

NB, again, I am OBLIGED to put a "label" on my post. EEPRO is not one of the options. What should I do? this is soooo random. Is this damn thing even from TalkTalk?

[KeithFrench]

No, the 5364 will work perfectly with Full Fibre, just connect its red WAN port to the ONT via an Ethernet cable. However, it does not support Digital Voice, which, as in your other thread, I explained about the Grandstream DVA. You may be able to use that connected to an Ethernet port of the 5364. Perhaps if you ask the staff on here nicely, they might swap your 5364 for a 5464, which natively supports DV.

Please remember that all Community Stars are just customers like yourself & have no input on TalkTalk policy as to what router they supply with what package. Please do not direct comments to us about not having a mobile. Please forward this comment to TalkTalk themselves.

[kdmcm]

It's the Sagem FAST 5364 that I have. I'm pretty sure it's ADSL+2 only. Yes 150. Fingers crossed. It would be a bit silly not to have a web interface. My wife's parents went to BT because they said TalkTalk kept gibbering on about apps. They don't have mobile phones at all!

[fr8ys]

Which router are you currently using?

Does it have fibre or a cover over an input marked phone?

If so you should still be able to use that on your new connection.

I'm assuming you've signed up to 150 or higher. The Eero is TalkTalk's router of choice but as you don't have a smart phone you can use, staff should be able to supply you with an alternative.

They are back tomorrow so hopefully will respond then.

[kdmcm]

I appreciate that you folks don't run the company, but no-one asked me if I had a device capable of running an app when I signed up. I have a company phone and It's locked such that I'm quite unable to install apps on it.

Apart from anything else, who in their right mind would connect some random box to their network, which they received in the post? I'm guessing everyone would, except me.

Does the box also incorporate a WiFi AP, please? I need to be exceedingly careful during the handover, since all my IoT devices hang off my Router and are quite dependant on its SSID and password, and ability as a DHCP server.

 I trust the box can be managed from a web browser as an option?

[kdmcm]

That's nice. So, when do I receive my mobile phone, or other device which can run an "app"?

[fr8ys]

It is your new router.

It is controlled via an app instead of using an interface on your web browser.

Details can be found here 

https://www.talktalk.co.uk/broadband/wifi-hub/eero

I use one, with no problems