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yesterday
Hi,
I would like to get a work signal booster the second floor of my house is getting such a weak signal and considering we’ve bought a very good expensive package I don’t think this is very acceptable.
2 hours ago
4 hours ago
Brilliant, thanks a lot for your help
4 hours ago
Hi @Chessewax
Thank you. I've asked our order management team to order the eero for you.
I will post back here to confirm once the eero has been ordered.
Debbie
4 hours ago
Should all be completed now 😀
4 hours ago
Hi @Chessewax
Please can you add your name and TalkTalk account number to your Community Profile, I can then send the additional eero for you.
Thanks
Debbie 🙂
5 hours ago
Brilliant that would be perfect if we could arrange one to be sent out please. Hopefully will fix the connection issue
5 hours ago
You just need a mains socket for it, Whilst Ethernet can be used, the normal connection between the eeros is over WiFi.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
5 hours ago
Hi,
would this need to be plugged into an Ethernet port as the only one we have is downstairs. We ideally need one that just needs plugging into a wall socket?
5 hours ago
Thanks for your help @KeithFrench
5 hours ago
I thought that FF 900 got two eero Pro 6s, not the one. Either way @Debbie-TalkTalk is going to sort it for you.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
5 hours ago
Hi @Chessewax
Apologies for this.
I can send you an additional eero, are you happy for me to arrange this?
5 hours ago
Just the One we were supplied with it’s perfect fine in the room the router is however the room upstairs directly above it the signal is terrible.
openreach installed it.
6 hours ago
Ok thanks. Who provided your full fibre 900, Open reach or CityFibre?
How many Eero Pro 6s were you provided with?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
7 hours ago
Fibre 900
7 hours ago
I am on Talk Talk Full Fibre and my box is the EERO one.
yesterday
Which make/model of router do you have & what package are you on?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?