I've had the Fibre 500 package for over 3 years and never had a single problem until recently. For the last 4 or 5 days the Wifi connection constantly randomly drops out for a minute or two, affecting every device: phone, laptop, echo devices, streaming services. The eero router is not obstructed and is not on the floor, it's in the same place that it's always been. I spoke to the webchat yesterday and followed their advice, did a hard reset and disconnected both the router and the fibre box for 30 minutes. It has made no difference, I'm still losing connection, sometimes multiple times in an hour. When the connection drops all the green lights on the fibre box are still on and the white eero light is on. It makes no difference where I am in the house, even if I'm right next to the box and router any devices I am using still lose connection.
Can somebody please help, I'm getting so frustrated with this. I don't want to leave TalkTalk because in 3 and a half years I've had no problem until now, but these last few days my connection is becoming almost unusable.
ETA: I don't know if this is any way relevant or just a coincidence, but the problem seems to have been happening since engineers were working on the pole that serves me and the surrounding houses, presumably setting up a connection for people that recently moved in across the street.
