NEED SOME HELP?

ANC_567 · ‎01-09-2023

Hi,

Can somebody disable WiFi optimisation on my relatively new router please. It is overriding my manual channel changes back to cluttered channels within a day.

Router: FAST 5464-2. T4

ANC

Debbie-TalkTalk · ‎04-09-2023

Hi ANC_567

That's great, thanks for letting us know 🙂

Debbie

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ANC_567 · ‎04-09-2023

Yes, that's OK now thank you. I can select uncrowded channels. Previously the optimisation kept putting me back where all my neighbours were.

ANC

Debbie-TalkTalk · ‎04-09-2023

Hi ANC_567

Has everything been working ok since the WIFi optimisation was switched off?

Thanks

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Gliwmaeden2 · ‎03-09-2023

Not relevant in the situation for the OP, @george058. Staff switch off optimisation remotely and that sorts it unless the router is factory reset or firmware updates.

Gliwmaeden2, a fellow customer.

george058 · ‎03-09-2023

I'm not sure if it's possible. But the deco app has a network optimization button which essentially does this. The problem with setting the channel manually is that every time a device restarts, it looks for the optimal channel meaning that maybe today channel 1 is the optimal but maybe tomorrow channel 6 is the best.

Karl-TalkTalk · ‎01-09-2023

Hi

Optimisation is now turned off.

Regards,

Karl.

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NEED SOME HELP?

Wifi optimisation overriding channel changes