broadband went live, not working

[pixelz]

my broadband went live at midnight, it's not working, i havent got an engineer coming out, on the openreach thing on the wall, LOS is red, can someone help, i've got a eero max 6 router 

[Anonymous]

Hello,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle