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canceling a service

kenny1954
First Timer
Private Message TalkTalk

on ‎13-05-2024 04:21 PM

Message 3 of 3

Ordered full fibre and cancelled same day  11-05-2024.  but nobody will acknowlege my cancellation request. HELP

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎14-05-2024 10:01 AM

Message 1 of 3

Hi @kenny1954

 

I can confirm that the order has been cancelled. 

 

Regards.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎13-05-2024 04:49 PM

Message 2 of 3

Have you phoned 03451 720088, @kenny1954?

 

Better than waiting for Chat to call you back. Needs to be done in a phone call.

 

Forum staff cannot process this for you  - they'll check when they reach this, but I don't know which day.

Gliwmaeden2, a fellow customer.
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