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programme just stopped mid flow? Blank screen and we had to go back in to the player.

LIZOSCAR
First Timer
Private Message TalkTalk

8 hours ago

Message 2 of 2

We have a new TV talktalk box.  Twice, while we have been watching a programme on one of the players, BBC and Channel 4, the screen has gone blank part way through the programme and we have had to start again to get back into the programme.  We also have to fast forward the get back to our place. Any ideas why this is happening?

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

8 hours ago

Message 1 of 2

Hi

 

try a reset of the box if this keeps happening and see if this helps 

 

https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347

 

Thanks  

Karl. 

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