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voip monitoring

Mouse
Chatterbox
Private Message TalkTalk
Message 5 of 5

Why is my digital phone connection showing no number, and no ring every 30 minutes?

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4 REPLIES 4

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 5

Morning Mouse,

 

How has your voice service been over the last 48hrs? Has this now been resolved?

 

Thanks

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 5

Hi again,

 

This should now be resolved. I'll check back in with you in 48hrs to see how you're getting on.

 

Thanks

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Morning,

 

I'm sorry to hear this. I've raised this over to our Devices Team to apply the fix for this and I will post back to confirm as soon as this has been completed.

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

It's a known fault and staff will sort it after the weekend, @Mouse.

Gliwmaeden2, a fellow customer.
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