Get help with your TalkTalk landline and calling features.
on 03-12-2025 05:24 PM
Hi
Can you turn off CallSafe as I cannot on my account. As you are going to charge £1 a month and it's not working anyway.
CallSafe isn't available with Digital Voice
You currently have Digital Voice, which uses your broadband connection instead of a traditional landline. Because of this, CallSafe is not available on your service.
on 04-12-2025 08:02 AM
please note customer service contact number is 03451720088 operating times-(Voice - Monday - Friday 9am - 7pm; Saturday - 9am - 6pm; Sunday - Closed
Chat - Monday - Friday 8am - 9pm; Saturday 8am - 7pm; Sunday - 9am - 7pm
In App - Mon - Sunday: 9am - 6pm)
on 04-12-2025 07:43 AM
Hi @ferguson thank you for support.
on 03-12-2025 06:50 PM
Make sure that you have pop ups and redirects enabled, or try a different browser. Otherwise, get in touch with customer services directly and they can remove it for you.