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Get help with your TalkTalk landline and calling features.

Caller display not working - shows all calls as withheld

AndrewC4
First Timer
Private Message TalkTalk

on ‎13-06-2024 05:39 PM

Message 2 of 2

I have a new phone, a BT 3570. I've ticked ‘caller display’ in my account. But all the calls I receive show “number withheld”, when I know they're not. How can I get it to show the caller number properly?

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎14-06-2024 07:23 AM

Message 1 of 2

Hi Andrew,

 

Can I just confirm, you've mentioned that you've got a new phone, did the Caller Display service used to work ok on a previous handset? Have you tried removing the Caller Display service in your My Account and then re-added this again?

 

Thanks

 

Michelle

 

 

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