Do you have an anytime phone boost or a call boost included in you package?
If so staff can remove this for you.
If not then you are not saving anything as the phone is part of the line into your home.
You can either not use the phone for outgoings calls so you won't incur any calls charges, or if you don't want the phone at all, disconnect it from the socket but you may miss incoming calls that others make to you.
Please confirm if it's a boost you need removing.
Thank you.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
