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Get help with your TalkTalk landline and calling features.

Cannot get custom voicemail message to work on Voicemail Plus

Pandasadnap
First Timer
Private Message

on ‎23-04-2023 11:41 AM

Message 3 of 3

I am paying extra for Voicemail Plus, and have set my custom voicemail message via 1571 and can listen to it back there, but the message isn't playing when I dial my landline.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎24-04-2023 07:24 AM

Message 1 of 3

Hi Pandasadnap

 

Just to confirm, have you followed the below steps:

 

Dial 1571
Dial 9 to change your personal options
Dial 1
Follow the instructions on the phone to record and set your new greeting

 

Using TalkTalk voicemail - TalkTalk Help & Support

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Gliwmaeden2
Community Star
Private Message TalkTalk

‎23-04-2023 12:49 PM - edited ‎23-04-2023 12:50 PM

Message 2 of 3

Add your Talktalk landline number to your community forum profile details, @Pandasadnap, for staff to identify your account. 

 

Go via your avatar/name; settings; Personal Information. SAVE CHANGES. 

 

Staff reply Monday to Friday. 

Gliwmaeden2, a fellow customer.
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