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Home Phone

Get help with your TalkTalk landline and calling features.

Cannot receive calls

Sandgrown'un
Popular Poster
Private Message TalkTalk

on ‎28-12-2023 03:53 PM

Message 4 of 4

I am able to call out but cannot receive calls - do I need to reset the little black box yet again?? Internet/broadband working fine. 

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Sandgrown'un

on ‎02-01-2024 07:46 AM

Message 1 of 4

Hi Sandgrown'un

 

I'm so glad to hear this. 

 

Please let us know if you do experience any further issues.

 

Thanks

 

Debbie

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Sandgrown'un
Popular Poster
Private Message TalkTalk
In response to Karl-TalkTalk

on ‎29-12-2023 02:13 PM

Message 2 of 4

Thank you, did a reset and touch wood, so far phone seems to work both ways.

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎29-12-2023 09:06 AM

Message 3 of 4

Hi

 

Try a reset, if that is not working, power off all equipment for 30 minutes, including router, ONT and then see if this clears the issue.

 

Karl.

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