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Get help with your TalkTalk landline and calling features.

Cannot ring out as no dialling tone and incoming calls going straight to voicemail

THinton
Newbie
Private Message TalkTalk
Message 5 of 5

Hi we cannot make outgoing calls and when someone is trying to ring us it goes straight to voicemail.  I have tried all the usual things, but this has not helped.

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4 REPLIES 4

Message 1 of 5

Hi THinton

 

Do you still need help with this?

 

The line test hasn't detected any faults - Line test is clear.

 

Can I just check, have you tested with a different phone directly at the test socket?

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Message 2 of 5

Hi @THinton 

 

Thanks for updating your Community Profile.

 

The line test hasn't detected any faults - Line test is clear.

 

Can I just check, have you tested with a different phone directly at the test socket?

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Message 3 of 5

I have updated my info

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi @THinton 

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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