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Get help with your TalkTalk landline and calling features.

Help me to move to a better package

Raisthorpe1
First Timer
Private Message TalkTalk
Message 3 of 3

How can I reduce the charges to mobile numbers on my bill?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Raisthorpe1

 

You are on a very old package expired in 2009 and paying separately for line rental and calls,  on that package the only option to reduce cost is to add the mobile numbers to your calling circle in My Account which gives you a discount on calls to mobiles 

 

Do you have broadband with another supplier ? 

 

The only other option is to call us on  03451720088 and begin a new package which I'm sure will save you money. 

 

Hope that helps

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

If you use the landline a lot, it's worth adding the calls boost that covers calls to other landlines beginning 01, 02, 03 and to ordinary mobile phone numbers, @Raisthorpe1.

 

Read the details here:

https://community.talktalk.co.uk/t5/Articles/About-our-Boosts/ta-p/2204813

 

You can call for up to an hour at a time. Check in My Account to see if it's currently at a discount. Minimum term is one month.

 

Full price is £16 per month.

 

If you can't get it set up via My Account call 03451 720088 or use Chat.

 

Assuming that you are making these calls from your landline, not mobile to mobile.....

 

[Edit: see Arne's reply below re your current situation. My comments apply if you take out a new package as he suggests. ]

Gliwmaeden2, a fellow customer.
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