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Home Phone

Get help with your TalkTalk landline and calling features.

Home phone faulty

Rondo2
First Timer
Private Message TalkTalk

on ‎01-02-2024 04:43 PM

Message 3 of 3

Have reported this previously, and TWO engineers said problem was outside the home.Noisy cracking noise then silence.It appeared fixed for a few days now it has gone again same problem noisy line then nothing.

RA Mackie
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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎05-02-2024 08:31 AM

Message 1 of 3

Hi Rondo2

 

Do you still need help with this?

 

The line tests are clear - No faults detected.

 

Can I just check, did you previously test with a different phone at the test socket, with the router removed?

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎02-02-2024 06:58 AM

Message 2 of 3

Hi Rondo2

 

I'm really sorry to hear this.

 

The line tests are clear - No faults detected.

 

Can I just check, did you previously test with a different phone at the test socket, with the router removed?

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