I assume you are worried about the switch to VOIP and fibre.
As you are vulnerable I suggest you register as such, if not already done.
When your time to switch comes this will be discussed with you and everything will be taken into account.
You might also wish to contact your personal alarm company to discuss this as they to will be making provisions for the switch.
To register please see here.
https://community.talktalk.co.uk/t5/Articles/Registering-your-accessibility-requirements/ta-p/258302...
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
