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Home Phone

Get help with your TalkTalk landline and calling features.

ID announce

marialien
First Timer
Private Message TalkTalk

on ‎14-09-2024 10:19 AM

Message 3 of 3

Hi 

Does the ID caller announce option come with the phone I buy or with Talk talk??

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎14-09-2024 10:27 AM

Message 1 of 3

You mean "caller identity display"?

 

You have to have a phone with an appropriate display panel on it in the first place, @marialien. It's still possible to buy a retro-styled phone with none designed in.

 

But you ALSO have to tick the correct box in your My Account phone service options to facilitate it.

 

Call 03451 720088 if the facility in My Account is not updating to show it added correctly...... they are open from 9am Monday to Saturday.

Gliwmaeden2, a fellow customer.
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fr8ys
Community Star
Private Message TalkTalk

on ‎14-09-2024 10:26 AM

Message 2 of 3

If you are talking about Call Safe, you turn it on with TalkTalk then callers will announce themselves before you speak to them. If you accept them this is a one time procedure for that caller and they get straight through next time.

If you mean caller display on your phone, you turn this on via my account.

Morning info on call safe can be found here

https://community.talktalk.co.uk/t5/Articles/How-to-use-CallSafe/ta-p/2204789

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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