Land line

[Atkinandrew]

What are the requirements to change the landline entry point into the house.

[ferguson]

Not specifically, it is being rolled out in stages. Is Full Fibre not yet available in your area?

You can of course proceed as you first suggested if you wish, do update your profile though so that the support team can make the necessary arrangements. 

[Atkinandrew]

Thanks for the reply is there a time scale given for the switch away from landlines

[ferguson]

It will generally be regarded as a low volume request (LVR) which costs about £120-£130 and TalkTalk can arrange this for you with Openreach if you wish. Are you sure you want to be doing this now though, as the compulsory switch away from landlines is in progress and it may be worth waiting until Full Fibre is available and then you can probably arrange a more suitable entry point as part of the installation process? 

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.