Landline divert to mobile

[Jansnooka]

Hi how do I set up call divert to my mobile as I don't have a landline phone just now do I need to have a landline phone to set it up thanks 

[Arne-TalkTalk]

Network divert can only be done when a fault is reported.

[Gliwmaeden2]

It would usually only be done when a fault was on the line and you had no other option for keeping in touch.

Find a friendly neighbour who can let you use the phone plugged in to your BT socket for the few minutes it takes to set this up.

[Jansnooka]

Hi I was told it could be done from your end thanks

[Arne-TalkTalk]

It has to be done from your side via the landline handset, is it possible to connect or even borrow a handset to connect the master socket and follow the instruction given 

[Jansnooka]

Hi I can't set up call divert from my landline as I don't want my ex partner to no about call divert it was meant to be done on Saturday  I spoke to casey o. Chat  can you sort this please 

[Arne-TalkTalk]

Call divert is added to your account instructions are in our help page About Call Divert - TalkTalk Help & Support

[Jansnooka]

Account number is *** removed for security ***

[Arne-TalkTalk]

@Jansnooka Can you add your account number to your community profile and I can look into this. 

Thank you.

[Jansnooka]

Hi my landlines was meant to be diverted to my mobile yesterday and it hasn't been sorted 

[Arne-TalkTalk]

Hi Jansnooka

Did you manage to sort this out?   

let me know if you need any assistance. 

Regards.

[Gliwmaeden2]

You set it up as a boost via My Account, @Jansnooka, and there is a monthly charge. 

But to activate it, you need to press numbers from the landline phone etc.

It can be set up by Talktalk when there's a fault, so in theory it should be possible to ask them to do this for you, but you won't have direct access to controlling it without a landline handset yourself. 

For example, even if you never want it switched off, you might have a change of mobile number that you needed to then set it up for. Might be simpler to buy a basic handset!

https://community.talktalk.co.uk/t5/Articles/About-Call-Divert/ta-p/2205322

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