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Home Phone

Get help with your TalkTalk landline and calling features.

Landline is faulty

rontroc
Newbie
Private Message TalkTalk

Sunday

Message 4 of 4

My landline is faulty. Incoming callers get an engaged tone when I am not on the phone and sometimes get a message "number not recognised" At other times the phone works OK. Frustatingly unable to contact a human at Talktalk for an update!!!!!

rondo
Labels:
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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message

4 hours ago

Message 1 of 4

Hi @rontroc 

 

Thanks for updating your Community Profile.

 

I've completed a line test and this is clear - No faults detected.

 

Have you tested with a different phone directly at the test socket?

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Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Gliwmaeden2

yesterday

Message 2 of 4

Hi @rontroc 

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk

Sunday

Message 3 of 4

Live Chat was open earlier today for support, @rontroc.

 

Forum staff should pick this up pretty quickly on Monday. 

Gliwmaeden2, a fellow customer.
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