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Home Phone

Get help with your TalkTalk landline and calling features.

Landline not working

mikevick55
Conversation Starter
Private Message TalkTalk

on ‎08-02-2024 10:41 AM - last edited on ‎08-02-2024 10:42 AM by

Private Message TalkTalk

Message 6 of 6

Landline not working. When handset picked up we are getting an engaged tone.  Phone has not been used today  REMOVED

 

Internet seems ok

 

 

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5 REPLIES 5

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Pixie5

on ‎08-02-2024 11:58 AM

Message 1 of 6

Hi

 

This fault should now be resolved, please can you retest?

 

Thanks

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Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Pixie5

on ‎08-02-2024 10:51 AM

Message 2 of 6

HI @Pixie5 

 

I'm sorry to hear this. We believe that this is related to an incident/outage which we are currently investigating.

Further updates will be provided on our service page here Service Status | TalkTalk Help & Support

 

We are aware of an issue impacting voice services across the UK, impacted customers are unable to make or receive calls. In addition some customers may also be experiencing a loss of connectivity on their data service. We are currently working to resolve the issues with our engineering teams

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Pixie5
First Timer
Private Message TalkTalk

on ‎08-02-2024 10:49 AM

Message 3 of 6

Have same problem.  Getting engaged tone when ringing out, same for anyone ringing me.

 

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎08-02-2024 10:42 AM

Message 4 of 6

Hi mikevick55

 

I'm sorry to hear this. We believe that this is related to an incident/outage which we are currently investigating.

Further updates will be provided on our service page here Service Status | TalkTalk Help & Support

 

We are aware of an issue impacting voice services across the UK, impacted customers are unable to make or receive calls. In addition some customers may also be experiencing a loss of connectivity on their data service. We are currently working to resolve the issues with our engineering teams

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎08-02-2024 10:42 AM

Message 5 of 6

Screenshot_20240208-104102_Chrome.jpg

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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