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Get help with your TalkTalk landline and calling features.

Landline not working

mikevick55
Team Player
Private Message TalkTalk
Private Message TalkTalk

Message 6 of 6

Landline not working. When handset picked up we are getting an engaged tone.  Phone has not been used today  REMOVED

 

Internet seems ok

 

 

5 REPLIES 5

Message 1 of 6

Hi

 

This fault should now be resolved, please can you retest?

 

Thanks

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Message 2 of 6

HI @Pixie5 

 

I'm sorry to hear this. We believe that this is related to an incident/outage which we are currently investigating.

Further updates will be provided on our service page here Service Status | TalkTalk Help & Support

 

We are aware of an issue impacting voice services across the UK, impacted customers are unable to make or receive calls. In addition some customers may also be experiencing a loss of connectivity on their data service. We are currently working to resolve the issues with our engineering teams

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Pixie5
First Timer
Private Message TalkTalk
Message 3 of 6

Have same problem.  Getting engaged tone when ringing out, same for anyone ringing me.

 

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Hi mikevick55

 

I'm sorry to hear this. We believe that this is related to an incident/outage which we are currently investigating.

Further updates will be provided on our service page here Service Status | TalkTalk Help & Support

 

We are aware of an issue impacting voice services across the UK, impacted customers are unable to make or receive calls. In addition some customers may also be experiencing a loss of connectivity on their data service. We are currently working to resolve the issues with our engineering teams

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

Screenshot_20240208-104102_Chrome.jpg

Gliwmaeden2, a fellow customer.