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Get help with your TalkTalk landline and calling features.

Landline text calls

JF25101
First Timer
Private Message TalkTalk

on ‎04-06-2024 08:26 PM

Message 7 of 7

How do I get my landline to accept text messages

 

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6 REPLIES 6

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎05-06-2024 10:30 AM

Message 1 of 7

Hi JF25101

 

Ive tested this, Without callsafe SMS's do get delivered automatically to your landline via the BT SMS system, but with callsafe enabled they do not get delivered,

 

Hope that helps 

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Gondola

on ‎05-06-2024 08:09 AM

Message 2 of 7

Exactly. @JF25101, can you possibly clarify what you mean by "accept" text messages, as it does affect the reply that staff will give you?

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Gondola
Philosopher
Private Message TalkTalk
In response to Gliwmaeden2

on ‎05-06-2024 01:40 AM

Message 3 of 7

@Gliwmaeden2 

 

FYI - The OP is asking "How do I get my landline to accept text messages". SMS texts are not supported on the TalkTalk landline network which is voice only.  BT have an SMS to voice service and in that case the TalkTalk recipient will get a voice message. I suggest the OP waits for official TalkTalk confirmation for the OP's question.

Gondola Community Star 2017-2024

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Gondola

on ‎05-06-2024 01:25 AM

Message 4 of 7

@Gondola, my traditional landline service picks up the text message converted into a voice message. 

 

I haven't had to set this up - it's automatic. 

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Gondola
Philosopher
Private Message TalkTalk

on ‎04-06-2024 11:59 PM

Message 5 of 7

TalkTalk's landline service is voice only and has never accepted text messages or provided support for text messaging. 

Gondola Community Star 2017-2024

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fr8ys
Community Star
Private Message TalkTalk

on ‎04-06-2024 08:54 PM

Message 6 of 7

It should be automatic.

 

Not sure if callsafe will cause an issue though.

 

This article may be if interest.

 

https://thesmsworks.co.uk/blog/sending-text-landline/

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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