Get help with your TalkTalk landline and calling features.
on 16-05-2024 08:32 PM
Hi, I have a Fibre 500 data only package with TalkTalk.
My phone is still on the copper line.
I'm aware that copper lines are due to be removed next year.
I phoned talk talk to ask if I needed an IP phone to connect to my eero router but they told me I have "left behind copper" and don't need to replace my phone or connect it to the router. My copper line will remain. Surely this can't be correct. I have no special need to retain an analogue phone.
To allow an IP phone must I move from Fibre 500 data only to Full Fibre? And if this was done what happens to other phone extensions in my home?
on 17-05-2024 09:37 AM
Hi DanGer1
There is no set date for the removal of copper lines at the moment, so the copper landline can remain active, when it does happen you can request a VIOP service if you wanted, any wired phone extensions will no longer function.
Regards