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Left behind copper phone line

DanGer1
First Timer
TalkTalk
Message 2 of 2

Hi, I have a Fibre 500 data only package with TalkTalk.

My phone is still on the copper line. 

I'm aware that copper lines are due to be removed next year.

I phoned talk talk to ask if I needed an IP phone to connect to my eero router but they told me I have "left behind copper" and don't need to replace my phone or connect it to the router. My copper line will remain. Surely this can't be correct. I have no special need to retain an analogue phone. 

 

To allow an IP phone must I move from Fibre 500 data only to Full Fibre? And if this was done what happens to other phone extensions in my home?

Dan G
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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi DanGer1

 

There is no set date for the removal of copper lines at the moment, so the copper landline can remain active, when it does happen you can request a VIOP service if you wanted,  any wired phone extensions will no longer function. 

 

Regards

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