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Home Phone

Get help with your TalkTalk landline and calling features.

Line problem

Towlers
Conversation Starter
Private Message

on ‎11-06-2023 06:56 PM

Message 22 of 22

Hi,  every time i do a check on my line I get a message to say there is a fault. I check back for a couple of days and told its being worked on. Eventually the message goes, but never told what the fault is, so do another check and lo and behold there’s a problem. Very rarely use landline to make calls these days, but would like to know what is going on

Thanks

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21 REPLIES 21

ferguson
Community Star
Private Message TalkTalk

on ‎11-06-2023 07:05 PM

Message 21 of 22

It could be a false result. It will be worth trying a test call to see if you notice any issues, such as noise, or crackling on the line. Is your broadband connection working as it should?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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