Line problems

[ghostnote]

Hi guy, could do with my line checking. 
Away at the minute but my better half is saying the landline is misbehaving. Can’t call out and receiving is hit and miss. 
cheers

[Michelle-TalkTalk]

Hi,

Sure no problem, just post back here 🙂

Michelle

[ghostnote]

Hi Michelle 

can I get back to you currently away

thanjs

[Michelle-TalkTalk]

Hello,

Is your phone currently connected to the back of your router? Which router do you have please? (make and model)

Thanks

Michelle

[ghostnote]

Hi Michelle 

thanks for the reply ref: eero not sure what that is. 

[Michelle-TalkTalk]

Good morning,

I'm sorry to hear this. I've run a test on the line now which is clear. Just to confirm, are you using an eero with the digital voice adapter or the Wifi Hub 2 please?

Thanks

Michelle