cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home Phone

Get help with your TalkTalk landline and calling features.

My home phone number stolen ......

OldManJohn
First Timer
Private Message TalkTalk
Message 2 of 2

Good day everybody . Following a recent couple of hours with my TalkTalk internet unavailable I received a call to my landline. The caller said he had problems with his landline and was dialling his home phone number from his mobile. I have inherited his number . I called my proper number on my mobile and my landline handset just sat there impassively.

I spent an hour with TalkTalk's robotic questions followed by a call centre lady typing the same questions. I don't think she really understood my problem ....

It's been 3 days now without my proper number. 

Has anyone else experienced this number hi-jacking?

John

john aldridge
0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

Can you please update your Community Profile to include your

 

  • Name
  • TalkTalk Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes