We noticed last night that our home phone no longer has a dial tone and cannot make or receive calls. I have tried the phone via the test socket in the wall which also didn't work.
We have TalkTalk Fibre with boost which appears to be working fine with speeds as expected.
Would it be possible for somebody to investigate please?
I'm sorry to hear this. I've passed the no dial tone fault over to our Network Team for further investigation. If you don't hear back by the end of today then please can you bump your thread and we can re-check for an update on the fault for you.
I've now received an update to advise that the fault has been passed to BTOR for further investigation and we should receive a further update back within the next 48hrs.