Get help with your TalkTalk landline and calling features.
on 03-08-2025 05:26 PM
Hi I have £100 credit on my phone bill every month but I don’t even have a phone plugged in, only use broadband. Shall I reduce this or can I get rid of it?
on 04-08-2025 09:07 AM
@Elaine601 Do you want us to change the usage limit to £0?
03-08-2025 05:56 PM - edited 03-08-2025 06:04 PM
Do you mean the allowance, @Elaine601? That's a cap on what is advisable to be spending, it's not credit in the sense of cash.
It's to help people avoid running up excessive bills, so you'd get a warning approaching it, @Elaine601.
See this article:
https://community.talktalk.co.uk/t5/Articles/Your-recent-call-usage/ta-p/2205223
Unless you want to be warned a lot sooner, I'd just leave it as it is.
If you never plug in a landline it's just not going to matter anyway.
See also:
https://community.talktalk.co.uk/t5/Articles/Your-monthly-allowance/ta-p/2204660