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Unlimited call boost - no access to remove this online?

Tracey35
First Timer
Private Message TalkTalk

on ‎05-02-2024 02:41 PM

Message 3 of 3

I do not need Unlimited Call Boost but unable to find a way to remove it myself ? 

The Chat Bot is lying to me ! Option is not there?

 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎06-02-2024 11:45 AM

Message 1 of 3

HI @Tracey35 

 

There seems to be a bug in My Account at the moment not showing active boosts, I will raise it, in the meantime I have removed the boost for you. 

 

Apologies for any inconvenience 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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KeithFrench
Community Star
Private Message TalkTalk

on ‎05-02-2024 03:27 PM

Message 2 of 3

You'll need to contact the Loyalty Dept on 0345 1725157 for that.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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