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VOIP: Unable to make or receive calls

aa2000
Enlightened One
Private Message TalkTalk

‎26-05-2025 11:08 AM - edited ‎26-05-2025 11:09 AM

Message 5 of 5

I have been unable to make or receive calls for the last three days using my TT VOIP service.  Same issue as others have reported in here.

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4 REPLIES 4

angelique-TT
Support Team
Staff
Private Message
In response to aa2000

on ‎26-05-2025 03:51 PM

Message 1 of 5

Hi there, thank you for confirming. Please don't hesitate to send us a PM should you require any other assistance. Enjoy the rest of your day 🙂

aa2000
Enlightened One
Private Message TalkTalk

on ‎26-05-2025 03:41 PM

Message 2 of 5

Yes the VOIP service appears to be working now.  

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fr8ys
Community Star
Private Message TalkTalk

on ‎26-05-2025 03:19 PM

Message 3 of 5

Latest update from the dashboard.

 

Latest update Monday 26th May 2:45pm:

 

We believe the issue impacting digital voice services for some customers is now resolved.

We’re extremely sorry if you experienced issues with your service. If you have been impacted by this issue we advise you to complete a reboot of your router.

 

Could you try please and let us know if you are now connected.

 

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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fr8ys
Community Star
Private Message TalkTalk

on ‎26-05-2025 12:56 PM

Message 4 of 5

It's a major outage.

 

Keep your eye on the service dashboard for updates.

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

 

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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