home phone

[stoville]

My landline has not been working since new router was installed on May 8th, I have tried various ways to get this problem resolved eg online technical support, text messages, calling from my mobile etc.  An engineer was supposed to come on 20th May but did not arrive ,.                              I          I  need to speak to a proper person. help please

[Anonymous]

Morning @stoville 

Do you still need assistance with this fault?

Thanks

Michelle

[Anonymous]

Morning,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[KeithFrench]

What package are you on?