Did you renew your contract recently, @vgoyeneche?
Check that the boost is showing in your My Account.
Not all countries are included in the boost.
Check the listed countries:
https://community.talktalk.co.uk/t5/Articles/About-our-Boosts/ta-p/2204813
I'll move this to the billing section for you. Staff respond during the week.
Gliwmaeden2, a fellow customer.
