overcharged international call

[vgoyeneche]

hi i have £14 international call boost,

last bill i got charged for a few of them. (not over one hour ones).

what's happening ?

[Arne-TalkTalk]

Hi vgoyeneche

Looks like you exceeded the allowance of 1500 mins last month. 

Regards

[Gliwmaeden2]

Did you renew your contract recently, @vgoyeneche?

Check that the boost is showing in your My Account.

Not all countries are included in the boost.

Check the listed countries:

https://community.talktalk.co.uk/t5/Articles/About-our-Boosts/ta-p/2204813

I'll move this to the billing section for you.  Staff respond during the week.