overcharged international call
on 12-10-2024 10:17 AM
Message 3 of 3
hi i have £14 international call boost,
last bill i got charged for a few of them. (not over one hour ones).
what's happening ?
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2 REPLIES 2
on 15-10-2024 02:58 PM
Message 1 of 3
Hi vgoyeneche
Looks like you exceeded the allowance of 1500 mins last month.
Regards
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on 12-10-2024 11:07 AM
Message 2 of 3
Did you renew your contract recently, @vgoyeneche?
Check that the boost is showing in your My Account.
Not all countries are included in the boost.
Check the listed countries:
https://community.talktalk.co.uk/t5/Articles/About-our-Boosts/ta-p/2204813
I'll move this to the billing section for you. Staff respond during the week.
Gliwmaeden2, a fellow customer.
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