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Mobile support

For any questions about your TalkTalk mobile service.

2 mobile plans

Lynnndavies
First Timer
Private Message TalkTalk
Message 3 of 3

I have 2 mobile plans but I don’t use one phone as husband died, can I transfer his minutes to mine ?

members

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Lynnndavies

 

Sorry for your loss. 

 

Unfortunately Its not possible to transfer minutes between sims.

 

Regards.

 

 

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Gondola
Philosopher
Private Message TalkTalk
Message 2 of 3

Condolences on the loss of your partner.

 

If there's not a lot of credit there then just use up the minutes left on the unwanted plan and cancel the plan. It's not, to my knowledge, feasible to transfer credits although it may be possible in the case of a recent bereavement to get a refund on unused minutes.

 

Have you been in touch with the TalkTalk bereavement team as they're capable of managing everything consequential on the loss of an account holder.

 

GondolaCommunity Star 2017-2024

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