Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mobile support

For any questions about your TalkTalk mobile service.

Balance of account preceded bya minus sign

ventriloquist1
First Timer
Private Message TalkTalk

on ‎07-06-2025 05:32 PM

Message 3 of 3

what does a minus sign before the account balance mean on a mobile bill 'Your Balance' section

Labels:
0 Likes
2 REPLIES 2

mandisa1-TT
Support Team
Staff
Private Message

on ‎09-06-2025 08:26 AM

Message 1 of 3

Thank you so much for the support @ferguson 

Hi there @ventriloquist1 You can contact the Mobile Customer service team on 0345 172 0044 - Voice - Monday - Friday: 9am - 7pm ; Saturday: 9am - 6pm ; Sunday: closed. Alternatively chat in with them using the following live chat link: https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529

ferguson
Community Star
Private Message TalkTalk

on ‎07-06-2025 06:27 PM

Message 2 of 3

That you're in credit? You will need to check directly with the mobile team though, the support team here do not have access to mobile billing. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes
© TalkTalk 2026