Balance of account preceded bya minus sign

[ventriloquist1]

what does a minus sign before the account balance mean on a mobile bill 'Your Balance' section

[mandisa1-TT]

Thank you so much for the support @ferguson 

Hi there @ventriloquist1 You can contact the Mobile Customer service team on 0345 172 0044 - Voice - Monday - Friday: 9am - 7pm ; Saturday: 9am - 6pm ; Sunday: closed. Alternatively chat in with them using the following live chat link: https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529

[ferguson]

That you're in credit? You will need to check directly with the mobile team though, the support team here do not have access to mobile billing.