Firstly I wanted to thank all of you for your continued feedback on the community, helping us find bugs and suggesting ideas and features, over the past few weeks we've been working around the clock on some big updates which launched last week, here's an peek at some of the updates.
Service Status Page
Want to check the status of the TalkTalk service? Check out our latest update to the Service Status Dashboard where you can, at a glance check for any outages which could be impacting your service.
Service status page
Real Time Notification
In addition to your notification feed where you can check for updates on your posts, any new badges you've earned or if you've been mentioned in a post you will now receive these via a real time popup notification in the top right hand corner of your browser when using the community, giving you immediate feedback on your actions.
A Real Time Notification
We've launch a new blog to bring together all the updates and information available in the community into a central location where you'll be able to get regular updates about the community and our products team including security experts about how to stay safe online. Why not head over to our blog now and checkout the latest updates.
Our customers are at the heart of everything we do here at TalkTalk, which is why we’ve launched Your Ideas Got a suggestion about how we could improve one of our products or the service we provide, why not share it with us? Once you've submitted an idea be sure to share it in the community to get other members liking your ideas.
New Profile Page & Wizard
Your profile is a showcase of all the great content you create or images you share, we've created a new user profile page which puts you and your content front and centre, making it even easier for other members to get to know you and find your posts quicker. You've been telling us that trying to update your profile can be tricky so we've created a new wizard to guide you through the process and in now time you've have your profile complete.
To help show the progress of your profile completion you'll notice a red ring around your avatar, the more complete your profile becomes, the red ring advances around your avatar.
Hey everyone, I'm your community manager and resident eco warrior on a mission to end single use plastic and a move away from fossil fuels and not to mention, i'm here to help keep the community ticking over each day.