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Blocked Websites

RobCarter
First Timer
Private Message TalkTalk
Message 6 of 6

I have just blocked a website using my online account. Yet I can still access the website when I login.

Why is that, does anyone know? Does it take time to activate?

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5 REPLIES 5

Message 1 of 6

Hi @RobCarter 

 

That's great, thanks for letting me know 🙂

 

Debbie

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Message 2 of 6

Dear Debbie,

 

Thank you so much I read your link and did it through that and it worked.

Thanks,

Rob

Message 3 of 6

Hi Rob

 

Further information can be found on the help page below:

 

Using 3rd Party DNS 

 

We recommend you use TalkTalk DNS. If you do this, you’ll benefit from all the great features offered by our HomeSafe service. 

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Message 4 of 6

Sorry, what is DNS?

 

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi RobCarter

 

Can I just check, you are using TT DNS? You've not made any changes to those settings?

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