Get answers and information about our security products.
on 21-06-2024 11:10 AM
I have just blocked a website using my online account. Yet I can still access the website when I login.
Why is that, does anyone know? Does it take time to activate?
on 24-06-2024 06:56 AM
Hi @RobCarter
That's great, thanks for letting me know 🙂
Debbie
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 23-06-2024 10:18 PM
Dear Debbie,
Thank you so much I read your link and did it through that and it worked.
Thanks,
Rob
on 21-06-2024 12:30 PM
Hi Rob
Further information can be found on the help page below:
Using 3rd Party DNS
We recommend you use TalkTalk DNS. If you do this, you’ll benefit from all the great features offered by our HomeSafe service.
on 21-06-2024 12:27 PM
Sorry, what is DNS?
on 21-06-2024 11:13 AM
Hi RobCarter
Can I just check, you are using TT DNS? You've not made any changes to those settings?
