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Kid Safe Help

jakeyjakeyjake
First Timer
Private Message TalkTalk
Message 2 of 2

Hi, I have activated kidsafe to prevent a member of my household going on a self harm based website. My problem is that while the website, that I have specifically blocked by entering the url on my account, is blocked when i try to access it using wifi, I have free access to this website from my desktop computer over ethernet. Is there any way to fix this? I really don't want this website to be accessible in my home. Thasnk you.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi jakeyjakeyjake, have you reset the router? What are the DNS settings on the desktop?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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