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Online security

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Scam emails

Dobbinkevson1956
Visitor
Private Message TalkTalk

Wednesday

Message 8 of 8

I am being inundated with emails supposedly  from Talk Talk saying my computer security has lapsed and it needs renewing and click on the link.

Am I being scammed?

Labels:
0 Likes
7 REPLIES 7

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Jules631

yesterday

Message 1 of 8

Hi all, we are looking into this. I'll post back as soon as I hear more.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Jules631
Visitor
Private Message TalkTalk

Thursday

Message 2 of 8

Me too I have just sat here forwarding about 15 messages to phishing@talktalk.co.uk I have had 5 in 10 minutes!!!

 

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

Thursday

Message 3 of 8

Absolutely that's a scam. If you hover over the sender address you'll see it isn't TalkTalk.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

fr8ys
Community Star
Private Message TalkTalk
In response to Merlehardcastle

Thursday

Message 4 of 8

@Merlehardcastle if you've read the previous response the answer is yes.

 

TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes

Merlehardcastle
Newbie
Private Message TalkTalk

Thursday

Message 5 of 8

I am getting email every day to renew my security .email says from talk talk is this a sca!

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

Thursday

Message 6 of 8

As fr8ys has said those are phishing scams. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

fr8ys
Community Star
Private Message TalkTalk

Wednesday

Message 7 of 8

These are scam mails. If you check the actual sender it won't be a TalkTalk email address.

 

Just delete them and don't click on the links.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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