Scam phonecall

[Divsec]

Hi, just received a call from 03451720088 which is the number to call for account enquiries. This is not a number used by TalkTalk to initiate calls. 

No action required it is blocked! 

[nambuso-TT]

Thank you very much for letting us know @Divsec. Thank you for sharing this with the community – it’s really helpful for other members to stay alert. I’m glad to hear that no harm was done and that you’ve already blocked the number.

For anyone reading this thread, please remember:

• TalkTalk will never call and ask you to share sensitive information like passwords or full bank details.
• We will never ask you to make payments over the phone or install software on your devices.

If you ever receive a suspicious call, the best action is to hang up immediately and avoid giving out any personal details. You can also report scam calls through our Help & Support page.

Thanks again for raising awareness, and if you notice anything unusual on your account, please let us know right away.

Thank you very much for contacting TalkTalk. Have yourself a lovely day ahead.

[Divsec]

Hi @nambuso-TT thanks for checking no nothing taken and no harm done, really just posting as a warning to fellow users. 

[nambuso-TT]

Hi there @Divsec I am very sorry to hear that you have received a scam call. I understand that you did mention that you require no further action regarding this since you've also blocked the number however, I need to ensure that everything is good, please confirm if any money has been taken as part of the scam.