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talktalk security boost app does not respond on my laptop taskbar

query123
Newbie
Private Message TalkTalk

Sunday

Message 2 of 2

I have talktalk security boost and I put the talktalk security app on my laptop taskbar however when I click on it there is no response? I have in the past been able to click on and do a quick scam check but now the app doesn't respond, any ideas? I have tried to go into my account and download the app again but get the message that it is already installed.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

Thursday

Message 1 of 2

Hi query123, the best trick is to remove the software from the laptop using the Fsecure Removal Tool. Once that's removed make sure it has no other AntiViruses installed, some come with one as part of the package. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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