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TV Support

For help with your TalkTalk TV box, channels and apps.

4K box

Bev08
Popular Poster
Private Message TalkTalk

on ‎17-12-2023 08:01 PM

Message 2 of 2

I want to be able to record one programme and, at the same time, watch another programme but cannot.  Also I have tried to watch a programme that was shown last night but cannot.  Have I got a duff box?  If not what do I have to do. Why cannot Talktalk produce a manual that customers can have and use?

 

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fr8ys
Community Star
Private Message TalkTalk

on ‎17-12-2023 08:38 PM

Message 1 of 2

Hi,

 

You will need to split your aerial so a separate feed goes to the TV. An aerial splitter and lead can be purchased quite cheaply. This way you record on the box and watch the TV.

 

As to a manual, search for Netgem 4k box manual and you will find one to download.

 

The functionality of the generic box is the same as the TalkTalk one.

 

If the channel from last night has a catchup app, you should be able to view on this. If there is no app on the box then there is no way ti watch the programme unless you recorded it. Recordings can be found on the box home screen.

 

Hope this helps

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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