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TV Support

For help with your TalkTalk TV box, channels and apps.

4k box versus new TV hub

Natsc
Visitor
Private Message TalkTalk

Thursday

Message 4 of 4

Hi there. 
I have a talk talk 4k box. I’m due to renew my contract and am being offered the new TV hub. 
I was told that my 4k box will not support ITVX as of next year.  Is this true  as not had my 4k box that long.  
I only need the box really for pausing live tv as have all the apps / iPlayer etc on my smart TV.   Should I change to new TV hub or keep my 4k box which works well for all my needs ? 
Any advice really appreciated. 
thanks 

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Natsc

Thursday

Message 1 of 4

Hi

 

The 4K Netgem Box does support ITVX and we have not been made aware of any plans that will change this.

 

Thanks  

Karl. 

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Natsc
Visitor
Private Message TalkTalk

Thursday - last edited Thursday

Message 2 of 4

Hi there Ferguson. 
thanks for responding.  Am aware the TV hub has limited pause function and for a shorter period than the 4k box.  Sorry maybe wasn’t clear with my question.  I don’t really want to change my box but was told 4k box will not support ITVX as of sometime next year.  If that’s true I’ll change to TVhub If that’s  not true then will keep my current box as  don’t see reason to change.  
Does  anyone know if that is  true ? 

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ferguson
Community Star
Private Message TalkTalk

Thursday

Message 3 of 4

The TV Hub does support a limited pause/rewind facility, have a look here to compare:

 

https://community.talktalk.co.uk/t5/Articles/Compare-our-TalkTalk-TV-Boxes/ta-p/2204428

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