You don't need a code to set up a box.
You may need one for NowTv, for example, if subscribed to an add on service, in which case open the app and input the code to begin watching.
If parental controls are on, you will need the default code of 1234 every time you access age restricted content.
Can you confirm which make of box you have please?
Also what difficulties you are experiencing in more detail please.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
