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TV Support

For help with your TalkTalk TV box, channels and apps.

Anyone else having trouble getting ITV on their box tonight?

Andy3631
First Timer
Private Message TalkTalk
Message 3 of 3

Anyone else having trouble getting ITV on their box tonight?  Other channels seem ok, but no ITV

 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Andy,

 

Did you try the aerial direct in the TV to see if there is a regional issue with the signal ?

 

Karl.

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

It could just be atmospheric interference which happens when the weather gets warmer.

 

Bear in mind people on this forum are nationwide, it would help to know where you are.

 

Is the signal the dame on all itv channels or maybe just the HD one? HD channels are more prone to interference.

 

Is it the same when the aerial is plugged directly into your TV?

 

Which box do you have?

 

I wouldn't try a retune immediately as you could lose more channels if it is weather related. Leave it 24 hours and the retune if it doesn't improve?

 

Do you have access to itvx and does it have access to live tv channels ( not all versions of the app have this facility)? If so you could use the app until the signal improves.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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